Ops Navigator turns scattered documents, recorded workflows and tribal know-how into structured SOPs, guided journeys and an in-app copilot — so every branch, every new hire, every time, does it the right way.
Self-serve setup in minutes · No credit card to start
Built for teams that run on repeatable process
Six steps, one workspace. Scroll through the lifecycle — the product moves with you.
Click through a task in your own app with the browser extension. Every click, field and screen becomes a materialised step — with personal data redacted before anyone sees it.
Upload PDFs, docs and old manuals. AI granularises them into versioned, step-by-step SOPs, organised into folders by area — ready for review, not rewriting.
Assemble onboarding and training journeys from read-and-acknowledge docs, videos, quizzes and real app tasks. Assign by role, track progress, spot the drop-off.
Mount folders, journeys and checklists into Doc Sites — each with its own theme, domain and AI config. Section-level access means the right people see the right pages.
Staff ask in plain words and get grounded answers with citations. For routine tasks, AutoPlay shows its plan, asks before every risky step, and stops the moment anything looks off.
Per-guide engagement, completion funnels and AI-question gaps show which processes work and which need a rewrite — aggregated and anonymised, never individual surveillance.
Ops Navigator goes past the library — guiding people inside the tools they already use, and showing you how those tools are really used.
Build tours, checklists, tooltips, hotspots, announcements and a resource center that appear right where work happens. Target by role or behaviour, theme to your brand, and tie each experience to a goal.
Auto-captured, tag-later analytics for your whole host app: feature adoption, funnels, paths, retention and cohorts — with sampling and privacy posture always visible, and input values never captured.
The operational, admin and governance features your team reaches for every day.
Compare and restore any SOP version, with who changed what and when.
Jump to any SOP, journey or task from anywhere with ⌘K.
See which branches are in sync and which are drifting.
Route questions the docs can't answer to the right owner.
Start journeys and SOPs from proven, reusable structures.
Your logo, colours and sign-in screen across the workspace.
Fine-grained roles, grants and an access debugger for admins.
Transparent usage across capture, granularising and copilot.
Required read-and-ack with a tamper-evident audit trail.
Separate tenants and workspaces with their own rules.
Bring staff in by CSV; they set a password and they're in.
A calm interface that's easy on the eyes, day or night.
Process data is sensitive. Ops Navigator is built to protect the people in it — and to never act without a human in charge.
Emails, phone numbers and amounts are always blurred in captures; AI proposes the rest for review before anything is baked.
Doc site, section and document levels cascade cleanly — a restricted section stays restricted.
AutoPlay asks before destructive steps and records every action, so your team always knows what was done and why.
Engagement is reported in aggregate. Individual viewers are never identified, and input values are never captured.
Can't find yours? Start a workspace and ask the copilot — or write to the Caprics team.
Ops Navigator is a process and knowledge platform. It turns documents and recorded workflows into structured SOPs, assembles them into guided journeys, publishes them to doc sites, and adds an in-app copilot and adoption layer on top.
Self-serve onboarding takes a few minutes: create your account, verify your email, name your workspace and invite your team. You can upload your first handbook straight away.
No. Upload what you have — PDFs, Word files, old manuals. Caprics AI breaks them into step-by-step SOPs for you to review and approve.
Never on anything risky. AutoPlay is off by default, shows its full plan first, asks for confirmation on destructive steps, and stops and hands back to you under any uncertainty.
Yes. Publish one source of truth across branches, track compliance per franchisee, and tailor doc sites and access per audience.
Bring your logo, colours and sign-in screen. Doc sites and in-app experiences can carry your theme or inherit your host app's styling.
Set up your workspace in minutes. Upload one handbook and watch it become a process your whole team can follow.